Notice and
takedown,
by the book.

Pursuant to 17 U.S.C. § 512(c)(2), Luckiest has registered a designated agent with the U.S. Copyright Office to receive notifications of claimed infringement.

Agent

Copyright Agent, c/o Luckiest, Inc.

Email

get+legal@luckiest.co (preferred — our SLA is measured from receipt)

Mail

228 Park Ave S, PMB 12734, New York, NY 10003, USA

Phone

+1 (858) 227-7750 — voicemail; please follow up with email

A valid DMCA notice must include all six of the following. We can't act on notices missing any of them; we'll tell you which one was missing.

1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
2. Identification of the copyrighted work claimed to have been infringed — title, registration, or a representative list if multiple works.
3. Identification of the material claimed to be infringing — URLs, screenshots, anything that lets us find it.
4. Your contact information — name, address, phone, email.
5. A statement that you have a good-faith belief that the use is not authorized by the owner, agent, or law.
6. A statement, under penalty of perjury, that the information is accurate and that you are authorized to act for the owner.

Submitting

We accept notices by email at get+legal@luckiest.co, and by certified mail at the address above. Faxed notices are not accepted. We acknowledge receipt within one business day.

On receipt of a facially valid notice we move quickly. The numbers below are operational SLAs, not legal commitments.

T+0h

Notice received. Triaged within the hour. Reporter gets an acknowledgment.

T+24h

Material removed, access disabled, or DNS pointed away — whichever is the right tool.

T+24h

Subscriber notified, given the option to file a counter-notice.

T+10d

If a counter-notice arrives and you don't sue, we may restore the material.

We document each step. Reporters and subscribers both receive timestamped records. We never share reporter identity with anyone outside the legal process.

If you are a Luckiest customer and content on your rented Domain has been taken down and you believe the takedown was a mistake or a misidentification, you may file a counter-notice. It must include all of the following:

1. Your physical or electronic signature.
2. Identification of the material that was removed and the location where it appeared before removal.
3. A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification.
4. Your name, address, and phone number, and a statement consenting to the jurisdiction of the federal court in Delaware (and accepting service of process from the original complainant).

Counter-notices go to the same designated agent. On receipt of a facially valid counter-notice we forward it to the original complainant. If the complainant does not file suit within 10 business days, the material may be restored.

Luckiest maintains a written policy for terminating, in appropriate circumstances, the accounts of subscribers who are repeat infringers. "Repeat" means three or more separate, properly documented infringements within a rolling 12-month window. We may terminate sooner where a single infringement is egregious (mass commercial piracy, etc.).

Effect of termination

1. The implicated rental is terminated immediately.
2. Other rentals on the account are reviewed; clean rentals continue.
3. Rent-to-own credits associated with terminated rentals forfeit.
4. Account closure includes a 14-day appeal window.

Knowingly false notices waste everyone's time and expose you to liability under 17 U.S.C. § 512(f). We track the source of every notice; senders who file repeated bad-faith claims are blacklisted from our notice pipeline and reported to the Copyright Office and, where warranted, to law enforcement.

This policy implements the United States Digital Millennium Copyright Act. For European Union complainants, the EU Digital Services Act provides parallel and broader notice mechanisms; contact get+eu@luckiest.co for the EU-specific pathway, which includes statement-of-reasons obligations on our side.